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Kargone Call Review

Voice agent evals · sign in to continue

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Kargone Voice Agent Evals
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Overview Call volume, review coverage, and judge quality

Overview

Call volume, review coverage, judge quality, and common issues.

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Metric configuration

Judge rubric and scoring rules for call quality.

Select a metric to view its definition.

Prompts

Agent scripts, grounding context, and judge instructions loaded from kargone-nodejs.

Select a prompt to view its contents.

Learnings inbox

Capture knowledge base gaps and new scenarios for deploy — triage before updating platform-knowledge.md.

Select an item to triage and draft a platform knowledge entry.

Select a call to view its transcript

Review progress
Your verdict
Agent — Duration — Call time — Outcome —

Live view is read-only — reviews apply to the stored transcript.

Quality Judge

16-metric rubric · on-demand